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‘Aren’t you a bank?’: Wells Fargo customer can’t deposit earnings into her account. Why?

I’m about to switch banks again.’

In the digital age, where there’s an app for everything, you’d think banking would be easier. Unfortunately for a Wells Fargo customer, depositing cash inside the bank is apparently no longer a service they provide.

Chelsea Siegal (@chelseachanel67) took to TikTok to vent after she went to Wells Fargo with some basic bank tasks and discovered the bank no longer provided one and had paused another. The video has been viewed 11,600 times as of publication.

Siegal filmed the clip after visiting Wells Fargo and revealed a potential wrinkle in modern banking. When she went to Wells Fargo to deposit a check, some cash, and open up another account, Siegal was told that she couldn’t deposit cash. Confused, she asked the bank teller why she couldn’t and was told, “We don’t take cash anymore because of all the counterfeit going on.”

Irritated that Wells Fargo no longer let her deposit cash at the counter, Siegal responded, “Lady, you’re a bank. You have multiple ways of seeing if something is counterfeit or not. So, you’re telling me I can go around to the ATM and deposit cash, but you can’t take it inside?”

Then Siegal, a current account holder, tried to open a new account only to be informed that she couldn’t do that either. When she asked why, she said she was told, “Just can’t open one right now.”

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4 thoughts on “‘Aren’t you a bank?’: Wells Fargo customer can’t deposit earnings into her account. Why?”

  1. We ditched Wells Fargo years ago..was going to get loan for a new roof, already had mortgage with them… everything was fine, then they said we would need to fix the roof to GET the loan… WTF?? The person we had been dealing with was very apologetic and said…in writing!!, that was wrong for the company to do. We then got refinancing from different bank with better rates, got the roof, and told Wells Fargo to screw themselves. Crooks!!!

  2. Obviously a suspicious customer. Banks can’t accommodate suspicious criminals. Maybe she needs to clean up her financial history.

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