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Southwest employee hospitalized after alleged assault by passenger

Suspect has been arrested and charged with aggravated assault

An employee for Southwest Airlines was hospitalized Saturday after she was allegedly assaulted by a passenger boarding a flight to New York City from Dallas Love Field.

The incident, which took place around 12:40 p.m., involved an allegedly unruly female passenger who police identified as Arielle Jean Jackson, 32.

Jackson “boarded the plane and went straight to the back” where she had a “verbal altercation with [an operations agent] who instructed the suspect to leave the plane,” police said in a statement to Fox News.

The original police statement described the employee as a flight attendant; however, Southwest Airlines later clarified the victim was an operations agent.

The suspect then “went to the front of the plane where she had another verbal altercation with another [operations agent] ”

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