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Small Business in Harbeson Expands and Benefits from COVID-19 Pandemic

Business is better than ever because of the pandemic for JennyGems. The company began producing products locally when it couldn’t get them from China anymore due to COVID-19. The new business model has also created more job opportunities.

JennyGems moved from upstate into a 7,000 square-foot building on Route 9 in Harbeson in 2016. What was once a mostly empty back room is now a whole workshop. Owner Jennifer McMillan says sales are up in the physical shop and online. 
“We’re up 50% over last year,” McMillann says. “Just December alone, we’re up 65% over last December.”

Pre-COVID five people worked at JennyGems. Now there are 24 employees, who not only have to make the wooden signs and home decor, they have to ship them too.

“Right before the pandemic, we had made an initial purchase to begin manufacturing our products right here in the United States,” McMillan says. “Once the pandemic hit, we were not able to get any products, so we went full-force and purchased a lot of equipment.”

“Quality control has certainly gotten easier because everything comes out great now, instead of when we were doing China,” says General Manager Amber St. Clair. “We’d pull a box of 20 and get 18 damaged.”

“The best part about making all the signs and designing them is when somebody actually wants to buy them,” Whittman says. “That is like the best feeling ever.”

Whittman says they are getting thousands of orders a day, and that the company is short staffed.

JennyGems products can also be found on Amazon, Etsy and Walmart.

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