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A Viewer Writes: The latest Auto Chop Shop on DELMARVA?

I don’t know the particulars behind the attached sign that has been posted on Route 50 for the past month.  I recently have had a similar situation occur to me from the same company. I did not put the sign there. However, I have had recent work performed by one of Hertrich’s Millsboro, DE Collision locations. It began with the submission of accident photos of an outside mirror to my  insurance company on June 6th. Now, 3 months (12 weeks) later, I was notified to pick my vehicle up since the body work was completed. Unfortunately, it now has an inoperable a/c.  For nearly the entire month of August, the shop had possession of my car (and keys). They never noticed that it had a broken a/c and that it must have existed as a result of the original accident (over 3 months ago?) They never noticed the car was blasting out superheated air in the drivers face. It they did, they must have assumed that was normal because this issue was never reported. In my case, I was advised to take the car to a dealer because their work was  complete. Actually, I thought Hertrich WAS a dealer but that never came up. In the end, they did give me a printout of their computer scan of my car, Bin Laden is dead and they stated that the remote mirror they replaced was nowhere near (both on driver side) where they performed any repair work. As for me, I haven’t been within 100 yds of the car for a month.
 
It is my hope that someone spots this note and can add any useful information regarding my situation, the owners of the road sign, and those that may wrongly trust their repair shops to care and protect their valuable auto investment while in their care.

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